Overview

Introduction
Why Xsolus?
How We Work
Our Services
Contact Center
Partnership
Technology
Contact Us
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Products and
Services

Contact Center
Systems Monitoring
VoIP
BPO Software
Integration
App Development
Quality Assurance

Xsolus Corporation is an Outsourcing Technology and Services company with offices in Canada, Hong Kong, and the Philippines.
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Xsolus offers technology and services for a broad range of business needs including:

Contact Center
Out-sourcing your customer support, marketing, event co-ordination, call attendant, and other contact center needs allows you to focus on your core business.

Real-time contact center for real-time results.
E-mail, chat, and inbound/outbound telephone calls.
Staffed with friendly, professional, and skilled agents.
IVR options to provide a combination of self-serve and agent assisted user experiences.
Tightly coupled to your enterprise through our core strengths in integration, automation, and quality systems.
Cost-effective technology and staffing in our facilities in the Philippines.
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System Monitoring
Out-source your system monitoring requirements from simple web site to mission critical application monitoring.
24 hour/365 day monitoring services.
Troubleshooting and remediation with 1st, 2nd, and 3rd level support options.
Test case execution and defect tracking.
Paging services for on-call support personnel.
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VoIP
We can assist in planning, installation, configuration, and management of the popular Asterisk PBX system and VoIP equipment.
Office telephone system installations.
Teleconferencing solutions.
Contact center build outs.
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BPO Software
We provide a powerful software suite for BPO task co-ordination. These tools rationalize the execution of complex human intensive business processes in geographically distributed situations.
Useful for managing distributed processes such as customer relationship management, software development, medical and legal transcriptions, order fulfillment, logistics, and field project management.
Assess task priorities, progress, and risk by managing the assignment of tasks and subtasks among individuals, teams, and partners.
Our software is tried and tested in some of our contact center programs.
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Application Development
We provide application development in Java for Windows, Linux, and Embedded Devices.
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Integration Services
We provide integration services specializing in Tibco, Vitria, Sonic Software, JORAM, JBoss, and IBM WebSphere messaging software
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Quality Assurance
Quality Assurance Systems feasibility studies, planning, implementation, and auditing of ISO 9001-2000
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